Accidents are stressful, and it’s easy to feel overwhelmed in the moment. Once everyone is safe, and the immediate concerns are addressed, the next step is handling the repairs. At CARSTAR Robert’s Collision, we know that navigating the post-accident process can be confusing, so we’ve compiled a list of the top five questions you should ask after a car accident to ensure you get back on the road with confidence.
1. Is Everyone Safe, and Should I Contact Emergency Services?
Before worrying about your vehicle, safety is the priority. After any accident, check yourself and others involved for injuries and call 911 if needed. Even in minor accidents, contacting the police to file a report is often a good idea. A detailed report will be helpful when working with your insurance company and collision repair shop.
2. What Does My Insurance Cover?
Once the scene is secure, contact your insurance provider to start the claims process. Ask about your policy’s specifics, including:
Whether the damage is covered under comprehensive or collision insurance.
If you need to pay a deductible and how much it is.
Whether rental car reimbursement is included in your policy.
Understanding your coverage upfront will help you avoid surprises during the repair process.
3. Can I Choose My Own Collision Repair Shop?
Yes, you have the right to choose your repair shop. Some insurance companies may recommend preferred vendors, but the choice is ultimately yours. At CARSTAR Robert’s Collision, we work with all major insurance providers and offer transparent, high-quality repairs backed by a lifetime warranty. Be sure to ask your insurance company if there are any specific steps or approvals you need before selecting a shop.
4. What’s the Repair Timeline for My Vehicle?
Repair timelines can vary depending on the extent of the damage, the availability of parts, and the complexity of the repairs. After an accident, ask your chosen repair shop for an estimate of how long the process will take. At CARSTAR Robert’s Collision, we provide a detailed breakdown of the repair process, from inspection to final quality checks, so you’ll know exactly what to expect.
5. What Steps Can I Take to Prevent Future Accidents?
While you can’t predict every scenario, taking proactive steps can help reduce the risk of future accidents. Pay attention to any warning lights or performance issues in your vehicle, and always keep up with routine maintenance. After completing repairs at CARSTAR Robert’s Collision, we’ll walk you through the work done and provide tips for maintaining your vehicle’s performance and safety.
At CARSTAR Robert’s Collision, we’re here to guide you through every step of the post-accident process, from working with your insurance to delivering flawless repairs. If you’ve recently experienced an accident, schedule an appointment with us today. Let our team of collision repair experts help you get back on the road safely and with confidence.