A good mechanic can be your car’s best friend, but a bad mechanic can be an absolute horror. When our car has a problem, we turn to our mechanic. Our mechanics should be able to quickly diagnose the problem, and in turn, tell us how they are able to fix it. Next, mechanics should fix the problem safely and efficiently and have us back on the road in no time. Basically, we think a good mechanic should have these qualities:
Excellent customer service skills: Mechanics should be able to communicate effectively to clients what the problem, along with soothing any worries and answering any questions that arise along the way.
Strong communication skills: A car’s engine is definitely a complex piece of machinery. A good mechanic should be able to translate into plain English what the problem is, why it happened, and how they are going to fix it.
Superb work ethic: A good mechanic should have an excellent work ethic. They should be devoted to solving the problem as soon as possible.
Skilled in technology: We believe mechanics should be able to work with and understand the most advanced technology in the field. Technology is used extensively in mechanics.
Certified: A good mechanic should be certified. A certified mechanic is someone who knows their stuff.
The qualities, listed above, are qualities we hold dear to heart. At Robert’s Collision & Repair, we boast a team of absolutely great mechanics. From auto painting to tires, our team can do it all. To schedule an appointment at Robert’s Collision & Repair, please call us at 831-373-1534, or visit our 26,000 sq. ft. facility at 234 Ramona Avenue, Monterey, CA 93940.