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Monterey Collision & Auto Repair

(919 ) reviews
Robert's Collision & Repair(831) 920-0815
234 Ramona Ave, Monterey, CA 93940
Mon - Fri: 7:30 AM - 5:30 PM
5

The office staff is charming and delightful to work with, the technicians do excellent work, and the facility is polished and professional. Highly recommend!

Hi Martin, Thank you for your wonderful review! We're delighted to hear that you had a positive experience with our office staff and technicians. Providing excellent service and maintaining a professional facility are top priorities for us, and we're glad that our efforts were reflected in your experience. Your recommendation means a lot to us, and we appreciate your trust in our team. If you ever need anything else or have any questions, please feel free to reach out. We look forward to serving you again in the future!

- Robert's Collision & Repair
5

I would recommend CarStar to anyone! Maria Contreras gave me a wise assessment of the work to be done and stayed in touch throughout the process. And the work was quickly done, and it looks terrific.

Thank you Janet for the great comment! Seeing our customers leave with a happy face is goals! We will definitely forward your comment to Maria- what a sweet shout out! If you, your family or friends ever need anything, drop in! Stay safe out there!

- Robert's Collision & Repair
5

Very professional from the front office staff to the quality of repair work. I would recommend Robert’s for any body work repairs needed.

Thank you for recommending us, William! We take pride in providing a professional experience from start to finish. Your kind words make our day! Don't hesitate to reach out if you need any more bodywork repairs in the future.

- Robert's Collision & Repair
5

I found the company easy to book, communicate and track progress. They leave updates everyday explaining where they are in the process of fixing my car. The front desk people are pleasant and patient and willing to work with what comes up. Thank you for old time service in a busy, digital, and impatient phase of the world.

We're delighted to hear about your positive experience, Lola! Our team prides itself on providing exceptional service and keeping our customers informed every step of the way. We understand the value of personalized attention in a fast-paced world, and we're grateful for your kind words. Feel free to reach out if you need any further assistance.

- Robert's Collision & Repair
5

Thanks for this five-star review, Christian!

- Robert's Collision & Repair
5

I found my in a rear ended collision and my insurance recommended them. I was apprehensive at first but I did not have the time to do my own research . So I went with it. My experience was nothing short of pleasant . George was professional, transparent and communicative. Got my car in and out of the shop in less than 2 weeks time, which was way shorter than I had expected. I recommend them highly! Thank you guys :)

Pragya, thanks for taking the time to leave us a review! We're so glad to hear that your experience with us at CARSTAR Robert's Collision & Repair was a pleasant one. We understand that being in a rear-end collision can be stressful, but we're happy to hear that George was able to provide you with professional, transparent, and communicative service. We always strive to make the repair process as smooth and efficient as possible for our customers. We're also thrilled to hear that we were able to get your car in and out of the shop in less than two weeks. We know how important it is to have your car back on the road as soon as possible, and we're glad we could meet your expectations. Thank you for recommending us and for trusting us with your vehicle. We appreciate your support and look forward to serving you again in the future. Take care!

- Robert's Collision & Repair
5

Good business to deal with. Speedy repairs and professional service. My car looks like new and I had it back in record time. Fast, efficient, and great attention to detail!

Thank you for choosing us, Cynthia! We are delighted to hear about your positive experience with our speedy and professional car repair service. It's great to know that our attention to detail and efficiency made a difference. Don't hesitate to reach out if you need assistance in the future!

- Robert's Collision & Repair
5

I got rearended when I stopped for a red light while driving my Subaru Forrester., by a pick up truck, so there was quite a lot of damage to the back. The work was perfect and the other driver's insurance covered everything. I got my car back and then we got the rain last Friday and I turn the rear windshield wipert but unfortunately it was installed upside down, so it was wiping the door instead of the glass. I took it back and it took under 5 minutes to turn it up and they appologize for the mistake. The service and the people working there are a pleasure to work with.

Thank you for the 5-star review, Liliana! We're happy to hear that you had a positive experience with us, despite the minor issue with the rear windshield wiper. We appreciate your kind words about our service and team. If you have any further concerns or need assistance, please don't hesitate to reach out.

- Robert's Collision & Repair
5

This is our second time using Roberts collision service and they have once again provided great service and gone beyond what was expected. From drop off to pick up the staff was kind, helpful, and knowledgeable.

Thank you for the kind words, J! We're thrilled to hear that we exceeded your expectations again during your second visit. Our team takes pride in providing excellent service, from start to finish. We appreciate your continued trust in us and look forward to serving you in the future.

- Robert's Collision & Repair
5

They are very proffesional and helpful. Really they make it easy on you.

Hey Geonlily, Thanks for taking the time to leave us a review! We're glad to hear that you had a positive experience with us! Our team takes pride in being professional and helpful, and we're happy to make the repair process as easy as possible for our customers. Thanks again for choosing us for your needs.

- Robert's Collision & Repair
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