Monterey Collision & Auto Repair

Robert's Collision & Repair(831) 920-0815
Mon - Fri: 7:30 AM - 5:30 PM
5

Excellent service

Thank you for the 5-star review, Sipriano! We are thrilled to hear that you had an excellent experience with our service. We strive to provide top-notch service to all our customers, and we're glad that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

- Robert's Collision & Repair
5

Hello Deryck! Thank you so much for your 5-star review! We're thrilled to see you had a great experience with us at Robert's Collision & Repair. Our team works hard to provide the best service possible, and your feedback means the world to us. If you ever need anything else, don't hesitate to reach out. Safe travels and see you next time!

- Robert's Collision & Repair
5

I used this business because it was an AAA recommended location. When I first went in, the person who checked it put and gave me a quote was friendly and knowledgeable, she assured me that she would call me with a time to set up the date for me to drop it off by that night or the next day. I never received a call back. About 6 months later I finally realized how long it had been and called them back. I found out that the person I talked with previously was no longer there. The new person I talked to ordered the parts, and set up an appointment with me with in a couple of hours of when I first called. They got me scheduled and fixed the car in a reasonable amount of time. When I got it back they'd done an amazing job, and they had detailed the I inside and outside as well. I am very happy my car looks brand new again! Whenever I went into the building everyone was friendly and happy to help. They even work closely with Enterprise so you can get picked up and taken to the rental car company, to get your car. When you pick up your car, you can actually leave your rental with them for Enterprise to come and get. It made dealing with an extra car much easier. Carstar also included a small sample of the paint they used on my car, so I can do touch ups if my paint gets dinged. The first experience wasn't very good. But the second time was much better.

Hi Nancy, Thanks for sharing your experience with us! We're glad to hear that despite the initial hiccup, your second visit went smoothly and that you're happy with the results. We appreciate your patience and understanding during the transition in our team. It's great to know that our current staff was able to assist you promptly and that you were pleased with both the repair work and the added conveniences like our partnership with Enterprise. We always strive to provide excellent service, and your feedback helps us continue to improve. If you ever need anything in the future, feel free to reach out. Drive safely!

- Robert's Collision & Repair
5

Repairs made on time and very well done. Staff is very professional and friendly. Have used CarStar / Robert's collision twice and have been completely satisfied.

Thank you for your positive feedback, Jon! We're thrilled to hear that our team at CarStar / Robert's Collision provided you with top-notch service and that you were completely satisfied with the repairs. If you need any further assistance in the future, please don't hesitate to reach out.

- Robert's Collision & Repair
5

Superb customer service Absolute professionalism Kind

Thank you for your kind words, Wanda! It makes us happy to know that you had a superb customer service experience with us. Your satisfaction is our priority, and we always strive to provide absolute professionalism. We look forward to serving you again soon!

- Robert's Collision & Repair
5

Excellent work on my car and wonderful people to deal with!

Thank you for the awesome review, Carole! We work hard to meet expectations like yours, and we’re happy to hear that you had such a great experience with us. Come back and see us soon!

- Robert's Collision & Repair
5

The whole crew here is awesome! I needed my rear bumper painted and put back on properly due to an accident. I came in for an estimate and by the end of the day received a phone call and was able to schedule an appointment so I dropped off my car the following Monday and everything was fixed and looking great by Wednesday before lunch! My bumper looks great like nothing never happened! This place does great work and the customer service is just as great I definitely give this place five stars and two thumbs up!

Hi Jesse, We're so happy to hear that you had such a positive experience with us! It's great to know that your bumper looks as good as new and that our team provided you with efficient service. We always aim to get our customers back on the road quickly and looking their best. Your five stars and two thumbs up truly make our day. If you ever need anything else or have more questions, feel free to reach out. Safe travels!

- Robert's Collision & Repair
5

Quality service people and results

Thank you for the great feedback, Nancye! We're thrilled to hear that you had a positive experience with our team. Providing top-notch service and delivering excellent results is what we strive for. We appreciate your business and look forward to serving you again in the future.

- Robert's Collision & Repair
5

Excellent work. Great staff.

Thank you for taking the time to share your feedback, Carole. We're thrilled to hear that you had an excellent experience at our company and appreciated our wonderful staff. We look forward to serving you again soon!

- Robert's Collision & Repair
5

Great service, great people, and excellent customer support

Hi S A, We're thrilled to hear that you had a great experience with us! It's always our goal to provide excellent service and support, and knowing that we hit the mark for you is incredibly rewarding. We look forward to seeing you again whenever you need us! Take care!

- Robert's Collision & Repair
Robert's Collision & Repair - Auto body is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Robert's Collision & Repair (831) 373-1535 if you have any issues in accessing any area of our website.