Monterey Collision & Auto Repair

Robert's Collision & Repair(831) 920-0815
Mon - Fri: 7:30 AM - 5:30 PM
5

Thank you CARSTAR Robert’s Collision The staff was very friendly. Thanks to Matt for being attentive and explaining the process easy and clear everything was done promptly. I’m very satisfied.

Hi Rosa, We're thrilled to hear about your positive experience with us! Matt and the rest of our team always aim to provide clear communication and efficient service, so it’s great to know that came through during your visit. If you ever need anything else or have more questions, feel free to reach out. Safe travels!

- Robert's Collision & Repair
5

excellent work. superior customer service. top notch communication protocols. these people are the best!

Thank you for the glowing review, Nora! We're thrilled to hear that you had such a fantastic experience with our team. Providing excellent customer service and effective communication is our top priority. We appreciate your kind words and look forward to serving you again soon!

- Robert's Collision & Repair
5

They do great work and are fast

Thank you for the 5-star review, Mark! We're thrilled to hear that you're satisfied with our service and the efficiency of our team. Your feedback motivates us to continue providing great work. We look forward to serving you again in the future!

- Robert's Collision & Repair
5

Thanks so much for taking the time to leave us a 5-star review, Amy! We love seeing that you had a positive experience with us. Our team always strives to provide the best service possible, and it means a lot to us to know that you were satisfied with our work. If you ever need anything in the future, feel free to reach out. Take care!

- Robert's Collision & Repair
5

Hi Lizbeth, Thank you so much for your fantastic 5-star review! We're thrilled to see that you had a great experience with us at Robert's Collision & Repair. Our team works hard to ensure every customer leaves satisfied, and it's rewarding to know we hit the mark with you. If you ever need anything in the future, don't hesitate to reach out. Drive safely and take care!

- Robert's Collision & Repair
5

Awesome all the way around!

We’re thrilled to hear that you had an awesome experience with us, Keller Jay! Providing top-notch service is what we strive for, and your feedback really makes our day. If there’s anything else we can do for you, feel free to reach out. Safe travels, and we hope to see you again!

- Robert's Collision & Repair
5

Excellent service

Thank you for the 5-star review, Sipriano! We are thrilled to hear that you had an excellent experience with our service. We strive to provide top-notch service to all our customers, and we're glad that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

- Robert's Collision & Repair
5

Hello Deryck! Thank you so much for your 5-star review! We're thrilled to see you had a great experience with us at Robert's Collision & Repair. Our team works hard to provide the best service possible, and your feedback means the world to us. If you ever need anything else, don't hesitate to reach out. Safe travels and see you next time!

- Robert's Collision & Repair
5

I used this business because it was an AAA recommended location. When I first went in, the person who checked it put and gave me a quote was friendly and knowledgeable, she assured me that she would call me with a time to set up the date for me to drop it off by that night or the next day. I never received a call back. About 6 months later I finally realized how long it had been and called them back. I found out that the person I talked with previously was no longer there. The new person I talked to ordered the parts, and set up an appointment with me with in a couple of hours of when I first called. They got me scheduled and fixed the car in a reasonable amount of time. When I got it back they'd done an amazing job, and they had detailed the I inside and outside as well. I am very happy my car looks brand new again! Whenever I went into the building everyone was friendly and happy to help. They even work closely with Enterprise so you can get picked up and taken to the rental car company, to get your car. When you pick up your car, you can actually leave your rental with them for Enterprise to come and get. It made dealing with an extra car much easier. Carstar also included a small sample of the paint they used on my car, so I can do touch ups if my paint gets dinged. The first experience wasn't very good. But the second time was much better.

Hi Nancy, Thanks for sharing your experience with us! We're glad to hear that despite the initial hiccup, your second visit went smoothly and that you're happy with the results. We appreciate your patience and understanding during the transition in our team. It's great to know that our current staff was able to assist you promptly and that you were pleased with both the repair work and the added conveniences like our partnership with Enterprise. We always strive to provide excellent service, and your feedback helps us continue to improve. If you ever need anything in the future, feel free to reach out. Drive safely!

- Robert's Collision & Repair
5

Repairs made on time and very well done. Staff is very professional and friendly. Have used CarStar / Robert's collision twice and have been completely satisfied.

Thank you for your positive feedback, Jon! We're thrilled to hear that our team at CarStar / Robert's Collision provided you with top-notch service and that you were completely satisfied with the repairs. If you need any further assistance in the future, please don't hesitate to reach out.

- Robert's Collision & Repair
Robert's Collision & Repair - Auto body is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Robert's Collision & Repair (831) 373-1535 if you have any issues in accessing any area of our website.