Monterey Collision & Auto Repair

Friendly service kept me well informed without any delays thanks

I am happy that the damage to my car is gone. The repairs came out better than I expected.

They were willing to help with my collision. They worked well with my insurance and made sure to give a good estimate. The front desk was very polite and respectful.

Great work. Looks brand new. Very attentive customer service. George is understanding, Kind, organized wonderful experience with Roberts. Thankyou

After getting estimates for repair cost and time, I was told that Robert's wouldn't do the work after the car was declared to be totaled by my insurer. After a conversation with Linda, the estimator, in which she explained what the issue was, ie, the real cost to repair might be somewhat higher than that reported to my insurer to which I replied I wouldn't mind some additional cost - December 2021 was the worst possible time to have to buy a car - she told me that she would consult with her boss and if the wheel alignment was OK, they would go ahead and do the repair. It took a little more time to get my car back than the original estimate but it cost a little less than Linda's estimate of the additional cost. Robert's did excellent work at a reasonable cost. I recommend them highly.