Monterey Collision & Auto Repair

(Translated by Google) Excellent service (Original) Excelente servicio

Excelente servicio

George worked with my daughter every step of the way after she was hit by someone. It was her first accident and she was away in college. He walked her through everything from insurance to repairs, showed her the car visually to help explain technical terms, and called often to update her through the repairs. The entire team worked with her school and work schedule to get her car back in a timely fashion and within her time table. I would highly recommend them to anyone struggling to understand mechanics or just wants a great shop to repair your vehicle. She drives a 2008 BMW 328i. Thank you guys for the great service and taking care of my daughter!

Great expierence.

Worked w/Matt who was exceptional in the service he gave me, as well as thorough in handling all our needs by contacting the responsible party's insurance and making sure to accommodate us w/ a rental and prompt repair of our vehicle. He included factory direct parts instead of refurbished which I greatly appreciated. All went as we hoped and I'm on the road again! Thanks So Much Matt!

Excellent work and service

Great service, thank you

HELPFULLY, EXCELLENT SERVICE

As usual, everything was perfect. I was greeted upon entering, my appointment time was honored, my car was done as promised, and the price was great. Jose, as well as the rest of the staff, was very accommodating. Thanks

What a great experience! I worked with Jose to diagnose and make some repairs to a basket-case of a vehicle that I have owned forever. The shop looks so nice, that I was almost intimidated to bring my car here - but I couldn't have been more wrong! Jose was very nice, knowledgeable and communicated with me every step of the way. It was really impressive! The repairs were exactly as was outlined and everything went smoothly and on time. Plus, their courtesy driver, Daniel was supremely helpful in helping me drop off my vehicle without worry of how I could still get to work. A truly great experience. I will be back for future repairs!