Robert's really is as good as it gets! Communication and customer service are 5 stars. They never leave you hanging about the status of your vehicle and always speak courteously and clearly. The actual auto work was quite impressive too. It took less than a week to order parts, install parts, paint and detail. My car looked better than it did when I bought it new. I love an auto shop that will not just clean your car but actually take the time to detail it. I would 100% recommend Robert's... ask for Matt because he's awesome!
My 2009 Ford Flex was hit in the rear bumper while parked in front of my house. My USAA insurance suggested Robert's Collision & Repair to me. Once they had my vehicle they called to inform me that they found additional damage when they took the bumper off. When I received my vehicle it was very cleaned & vacuumed. It was quite pleasant surprise. I was very impressed with their customer service. Hopefully I won't be seeing them any time soon, but if I do need repairs to one of my three vehicles then I will definitely be going back to Roberts collision & repair.
Great service. Rapid repairs and warrantied. I strognly recomend them, no regrets.
Really good service
Thank you! :-) Have a super day!
Everyone I dealt with (particularly Michelle) was so friendly and helpful. Someone had hit my car in an intersection, and my insurance company recommended that I take my car to Robert's as they could verify that they had good service and had great written warranty to back any of their work. I couldn't have been happier with the service, and my car looks great! They even helped set up a rental car for me while my car was getting repaired. Michelle was in constant contact with me as well throughout the whole repair process. I would definitely recommend this place to anyone needing to get some repair work done on their car. The friendly and extremely helpful atmosphere was very much appreciated!
Our car was at Robert's to repair our front bumper and fender that were damaged. We were backed into when our car was parked and our insurance company (USAA) sent us to Robert's. The staff was great and text alerts on the status of the car were a nice feature. The repairs were finished before the estimated date of repair. They even buffed out a different scratch that was unrelated to the damage being covered, and it looks great. Robert's is very professional and top-notch.
I brought my Audi in for some touch-up work to the bumper and I have nothing but praise for the work the Robert's crew did. From working directly with my insurance company and with Enterprise rent-a-car, to sending me text updates and ensuring all paperwork was handled in advance - I've never had a better auto repair experience. Thanks to Maria and the entire front desk staff (and to the auto body specialists!) for your outstanding service.
Helping me to keep my twenty year old car running as long as possible :) thank you!
Thanks for your confidence in us!
I've used Robert's on a couple of occasions and was impressed by the staff's professionalism and courtesy. They kept me well-informed of the status of the work being performed on my vehicle. I was very pleased with the workmanship of the repair in all cases. They gave me a realistic estimate of how long the repair work would take. I highly recommend Robert's.