Monterey Collision & Auto Repair

I took my car here when I got into a small accident--my insurance recommended this place, so that's why I chose it. The body work was great!! My car has a custom metallic red color, so it's not that easy to match. However, they did it!!! It did take two tries, but it was done!! My car came back to me looking new. Service was great and people were friendly--will recommend!

I took my car here when I got into a small accident--my insurance recommended this place, so that's why I chose it. The body work was great!! My car has a custom metallic red color, so it's not that easy to match. However, they did it!!! It did take two tries, but it was done!! My car came back to me looking new. Service was great and people were friendly--will recommend!

My daughter recently had her vehicle repaired by Robert's when she was involved in an auto accident. The customer service provided to us was outstanding. Matt was our point of contact and he was incredibly professional, informative, responsive and was more of an advocate for us than our own insurance company. Robert's understands customer service on a level that is hard to find these days. I would recommend them to anyone. Thank you for your superior service!

My daughter recently had her vehicle repaired by Robert's when she was involved in an auto accident. The customer service provided to us was outstanding. Matt was our point of contact and he was incredibly professional, informative, responsive and was more of an advocate for us than our own insurance company. Robert's understands customer service on a level that is hard to find these days. I would recommend them to anyone. Thank you for your superior service!

On March 2nd while I was inside a store someone hit my car and left. I was very upset because I have only owned my car 5 months. I filed a claim with Geico my insurance and after explaining to me my options for repairs they set me up for an appointment with the Geico adjuster at Robert's the next day. I left my car on Tuesday and by Wednesday at about noon my car was ready for pick up. Fortunately the damage was minor. My car looks good as if it had never been hit. Linda and Michelle were very helpful and assured me my car would be taken care of and gave me updates on the status of the repairs. I am very satisfied with the overall service I received. Thank you Robert's Collision and Repair.

My experience was amazing at Robert's Collision & Repair. I came in with a minor ding on my door. My insurance, Geico, was onsite and assisted with all the hassle of explaining the process. I also got a rental with the onsite Enterprise. The whole thing was painless and super easy. I got an update of the repair everyday until I got my car back within a week. Amazing service, quick repair, painless all around. Thanks Robert's Collision & Repair.

My experience was amazing at Robert's Collision & Repair. I came in with a minor ding on my door. My insurance, Geico, was onsite and assisted with all the hassle of explaining the process. I also got a rental with the onsite Enterprise. The whole thing was painless and super easy. I got an update of the repair everyday until I got my car back within a week. Amazing service, quick repair, painless all around. Thanks Robert's Collision & Repair.

My SUV was in a huge accident causing the decimation of my hood. Robert's employees were courteous and sympathetic to me in my time of need. I literally came into the office after my accident crying. The woman who handled my claim hand walked me to the rental car representative and reassured me that all would be well. The process of getting my car repair took a long time because it was over the holidays. The kept me updated as repairs were made via phones calls, text messages and emails. It was all too easy to know what was the status of my SUV. Roberts was a great choice and I would choose them again if I need body work on my car.

My SUV was in a huge accident causing the decimation of my hood. Robert's employees were courteous and sympathetic to me in my time of need. I literally came into the office after my accident crying. The woman who handled my claim hand walked me to the rental car representative and reassured me that all would be well. The process of getting my car repair took a long time because it was over the holidays. The kept me updated as repairs were made via phones calls, text messages and emails. It was all too easy to know what was the status of my SUV. Roberts was a great choice and I would choose them again if I need body work on my car.

My first visit to Roberts I was suprised and impressed at all they had to offer. Sent by Geico for an estimate, I was greeted by a very nice gal at the front desk. Within a few minutes i was surrounded by a whole crew of folks from the Geico rep to Roberts employees all introducing themselves and busy evaluating my vehicle.it was a no brainer that i was going to have Roberts do the work... it wasn't very long, before i had a run down of everything they found visually, was told i would receive a call later that day on the specifics after the car was inspected underneath, i was led around by George who answered all my questions and had me in my rental before i knew it.Received a call later that day with a rundown on everything Roberts would be repairing on my vehicle. initially i was told it would take a week to complete based on receiving parts and paint to complete the job, which i was fine with. That thursday i received a call from Roberts that my vehicle should be completed friday, and it was. Amazing.. I went over the car again with George and was completely impressed with the repairs, paint and the speed at which they performed. If i find myself needing anything in the future, Roberts will be my choice. first rate folks and first rate repair/service.