Monterey Collision & Auto Repair

Five minutes after checking my car in for minor surgery, I'm in a shiny BMW being driven home. Later, I receive an email saying that the mechanic found an unforeseen problem, and the car's delivery will be delayed because he's attending to this new issue. By late afternoon, I'm back in my car, having paid less than the estimate predicted I'd pay--with the extra, unforeseen work included as part of the job.

Robert's Auto Repair continues to offer superlative service.

Excellent service, thank you so much!

These folks do every thing well. My Jeep's electrical system was fixed as well as a tune up. Car runs like new.

Great service as always! Everyone is friendly and I always feel like I'm visiting with friends when I'm in the shop.

The only things I don't like are these surveys. We always get terrific service from everyone. So unless there's a problem, just assume we're happy and don't send these anymore. Ann Erwin

Roberts Auto Repair was the best experience I've ever had at a repair shop. After getting rear-ended by an uninsured motorist who fled the scene, my insurance suggested Roberts (though I was free to use any shop I wanted) to replace and paint a new rear bumper. I brought my car in to Roberts on Thursday morning at 8AM and it was done by 10AM the next morning. In addition, they gave me a ride to and from the auto shop and detailed my car both inside and out. The shop itself is a big bay with lots of mechanics running around doing their thing...kind of like a well-oiled machine. The employees were courteous and efficient. Repair costs were either at or below other estimates. As for the work, so far so good.

Roberts is the best. Service mgr Sylvia, was professional, helpfull and friendly. Tires and service maintenance performed timely. Updates provided during experience between appt and date of appt. I have also has had body and paint work done last year this too was completed as the above. I would recommend my friends and business associateds to Roberts for all their auto needs.

Thank you for the service!

I will be back!!!Lydia is great!!!!